The documentation you receive from the trading entity will let you know which business you are dealing with in any particular instance;
Worcester Carsales Limited T/A T Wall Garages
Worcester Carsales Limited T/A Dudley Motor Company
Worcester Carsales Limited T/A Halesowen motor House
Worcester Carsales Limited T/A Stourbridge Motor House
Worcester Carsales Limited T/A Clarks of Kidderminster
Worcester Carsales Limited T/A Clarks Direct
Worcester Carsales Limited T/A Ludlow Motors
Worcester Carsales Limited T/A Hyundai Birmingham West
Website refers to any website operated by or on behalf of Worcester Carsales (Holdings) Limited.
We can not be held responsible for the privacy policies and practices of other businesses even if you access those using links from our Website. We recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.
Collecting personal information
We may collect, store and use the following kinds of personal information:
Using personal information
This information will not be disclosed to anyone outside of Worcester
Carsales Limited, its affiliated or associated companies, its agencies,
dealers or licensees, and other companies with which we have arranged
services for your benefit. It will be treated according to the standards
set by English and European legislation on acceptable data retention
and protection. Your information may be initially stored and processed
inside or outside the European Union so long as that country has standards
of data protection similar to those set in the European Union.
Personal data we receive will be used for the purposes it was provided, including:
Please note that, even if you chose not to receive this information, we will use your personal information to provide you with important service communications including communications in relation to any purchases you make or vehicle support services as we have a legitimate interest and or contractual obligation to you to do this.
Disclosing personal information
Security of personal information
At Stourbridge Motor House, we use technologies like cookies, pixels, and local storage to make our websites easier to use and to tailor content to be more relevant for you. This guide is designed to explain, as clearly as possible, what cookies are; the purpose of those used on Stourbridge Motor Housewebsites; and what options you have to control or delete them – if you decide you want to.
What is a cookie?
Almost every website uses cookie technology. A cookie is a small file that saves Internet settings. It gets downloaded through a browser during the first visit to a website. When you next return to the site using the same device, the browser may check to see if a related cookie is present (i.e. containing the site name) and use the data inside the cookie to send back to the site. This allows sites to recognise that the browser has visited before and, in some cases, vary the content shown to reflect that.
The benefits of cookies
Some cookies are extremely useful, because they can make the experience more user-friendly when you come back to a website you’ve visited several times previously. Provided you use the same device and browser as before, they can, for example, remember your preferences, help us to know how you use our sites, and make the content shown more relevant to your interests and needs. None of the cookies used on our websites collect information that personally identifies you.
Below is a table showing the main cookies used on this website, explaining where they appear and what they do.
Controlling and deleting cookies
To control cookies, most browsers allow you to either accept or reject all cookies, only accept certain types of cookies, or prompt you each time a site wishes to save a cookie. It’s also easy to delete cookies that are already saved on your device by a browser.
The processes for controlling and deleting cookies vary depending on which browser you use. To find out how to do so with a particular browser, you can use the Help function within it or alternatively you can visit http://www.aboutcookies.org which explains, step-by-step, how to control and delete cookies in most browsers.
|Site cookie (for searching and improving visitor experience)||session||This cookie is automatically created by our server to allow authentication of users.||-|
|YouTube||__utmb, __atuvc||A third party cookie used by YouTube: We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode..||To find out more visit YouTube's embedding videos information page|
|Contact at Once (chat system)||__popinCount, __visitorTempInfo_38125||A third party cookie used for our online chat system.|
|A third party cookie for the Facebook Customer Audience Pixel on our website to advertise goods and services which may be of interest to you. For example, we may show an advert on Facebook which relates to particular pages you visited on our site when we have an offer on. The pixel will not provide any private information on your profile or account.|
We are registered as a data controller with the Information Commissioner's Office and our registration number is: Z5764186
Our Data Protection Officer is Kevin Richards any Data Protection issues can be directed to The Data Protection Officer, Worcester Carsales Limited T/A T Wall Garages, High Street, Pensnett, DY6 8XB or via firstname.lastname@example.org
We are authorised and regulated by The Financial Conduct Authority.
We also subscribe to the Motor Industry Code of Practice.
If you have any specific questions that are not covered in the FAQ section please mail your enquiry, contact details here.